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Call nowFind answers by category
Card & ActivationCard & Activation
12 articles
PIN & SecurityPIN & Security
8 articles
Funding & BenefitsFunding & Benefits
10 articles
Disputes & FraudDisputes & Fraud
7 articles
TransactionsTransactions & Statements
6 articles
Account & ProfileAccount & Profile
9 articles
Employer InfoEmployer & Onboarding
5 articles
Most read articles
Card
Why isn't my new card activating?
Common reasons for activation delays and how to fix them in the app.
Security
How to reset your card PIN
Step-by-step guide using OTP verification from your registered phone.
Disputes
How to raise a dispute on a transaction
What information you'll need and how long resolution typically takes.
Card
Blocking or suspending a lost or stolen card
Suspend your card instantly from the app without contacting support.
Benefits
Understanding your benefit categories
What transport, meal, and performance allowances mean for your balance.
Transactions
Downloading your transaction statement
Export a PDF or CSV of your history for any date range.