How to reset your card PIN

Step-by-step guide using OTP verification from your registered phone.

By Kunle · 8 articles

January 20, 2026

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This guide explains how to reset your card pin and the information you should review before taking action in ebPro.

Understanding How to reset your card PIN

Step-by-step guide using OTP verification from your registered phone. Security changes may require verification from the phone number or email registered to your ebPro account.

  • Confirm that your registered contact information is current.
  • Complete any OTP or identity-verification prompt shown in the app.
  • Freeze affected cards and contact Support if you suspect unauthorized access.

Need help getting started with PIN & Security? Contact ebPro Support or speak with your account manager to enable this feature for your team.