Keeping your card and account secure

Use recommended security controls to protect your card, PIN, and account.

By Kunle · 8 articles

December 10, 2025

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This guide explains keeping your card and account secure and the information you should review before taking action in ebPro.

Understanding Keeping your card and account secure

Use recommended security controls to protect your card, PIN, and account. Security changes may require verification from the phone number or email registered to your ebPro account.

  • Confirm that your registered contact information is current.
  • Complete any OTP or identity-verification prompt shown in the app.
  • Freeze affected cards and contact Support if you suspect unauthorized access.

Need help getting started with PIN & Security? Contact ebPro Support or speak with your account manager to enable this feature for your team.