Funding & Benefits
Understand benefit funding, allocations, and available balances.
By Kunle · 10 articles
Understanding your benefit categories
What transport, meal, and performance allowances mean for your balance.
How benefit balances are funded
Learn how employers fund benefit programmes and allocate balances.
When a new allocation becomes available
Understand when newly assigned funds should appear in your wallet.
Why your available balance changed
Review transactions, reversals, allocations, and adjustments that affect your balance.
Using multiple benefit wallets
Learn how ebPro selects the appropriate wallet when you make a payment.
What happens to unused benefit funds
Understand rollover and expiry rules configured by your employer.
Employer funding pending — what it means
Learn why an allocation may remain pending before becoming available.
Spending from the correct benefit category
Check which wallet or allowance applies to an eligible purchase.
NGN and USD benefit balances explained
Understand how local and dollar-denominated benefit wallets are managed.
Family benefit allocations
Learn how employers can provide and manage family-focused benefits.