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This guide explains using multiple benefit wallets and the information you should review before taking action in ebPro.
Understanding Using multiple benefit wallets
Learn how ebPro selects the appropriate wallet when you make a payment. Benefit availability depends on the programme rules, wallet funding and eligibility configured by your employer.
Recommended Steps
- Review the wallet, currency and benefit category shown in your account.
- Check recent allocations and transactions for changes to the available balance.
- Ask your employer administrator or Support to review unresolved funding issues.
Need help getting started with Funding & Benefits? Contact ebPro Support or speak with your account manager to enable this feature for your team.