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This guide explains why isn't my new card activating? and the information you should review before taking action in ebPro.
Understanding Why isn't my new card activating?
Common reasons for activation delays and how to fix them in the app. Card controls in ebPro are designed to keep access, funding and employee spending clear and secure.
Recommended Steps
- Open the Cards area and confirm the selected card's current status.
- Review the employee, wallet and delivery details connected to the card.
- Use the available card control or contact Support if the issue remains unresolved.
Need help getting started with Corporate Cards? Contact ebPro Support or speak with your account manager to enable this feature for your team.