Account & Profile
Manage your profile, contact information, and account preferences.
By Kunle · 9 articles
Updating your personal information
Review which profile details you can update directly from your account.
Changing your registered phone number
Update your mobile number while maintaining secure account access.
Changing your email address
Replace your registered email and verify the new address.
Managing notification preferences
Choose which card, funding, and security notifications you receive.
Completing identity verification
Provide the required identity details and resolve common verification issues.
Why your account is temporarily restricted
Understand security, verification, and compliance reasons for account restrictions.
Signing in on a new device
Verify a new phone or browser before accessing your ebPro account.
Closing your ebPro account
Review outstanding balances and the steps required before closing your account.
Managing location permissions
Control how location information supports security and transaction visibility.